Reference

Privacy Policy for your account data

Your account data, DANA, OVO, GoPay and QRIS wallet records, cookie settings, and login checks are covered here before you open an account.

DANA recordsOVO wallet checksGoPay and QRIS logsCookie choices

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How this policy applies in Indonesia

ind777 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

One account record ties your username, verified phone number, wallet activity, and session history to the choices you make inside ind777. We collect data when you create an account, confirm a DANA, OVO, GoPay or QRIS payment, open a Live Casino table, or change your password.

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If you log in from Makassar on mobile, our systems may record device type, IP region, browser version, and time stamps so we can trace account access and payment disputes. We use this data to run your account, meet verification requests, prevent misuse, and answer privacy
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questions through our help channels. Access to some account features depends on local law, and requests to delete, correct, or receive a copy of data are handled where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Three privacy contact paths

A privacy request should reach the team that can actually check your account history, not a generic inbox. Use the account email you registered with, include your username, and describe whether the request concerns payments, cookies, login sessions, or identity checks. Our help desk is available every day from 09:00 to 23:00 WIB through live chat, WhatsApp, and email, so you can choose the channel that fits your device.

Team online

Live chat

Open live chat from the footer after you sign in, then choose privacy as the reason. We can see your account ID and pass the request to the data team without asking you to repeat basic details.

WhatsApp support

Message our WhatsApp line between 09:00 and 23:00 WIB with your username and registered phone number. We use this path for quick status checks, then move sensitive document requests into the account inbox.

Email requests

Send detailed privacy requests from your registered email address, especially for correction, copy, or deletion questions. Attach only what we ask for, because extra documents can slow the verification step and extend handling time.

DATA HANDLING

Six ways we handle your data

Your privacy choices sit inside the same account flow you use for deposits, withdrawals, and game sessions.

Account data

We store the username, registered phone number, email address, and verification status needed to operate your account.

Payment records

DANA, OVO, GoPay and QRIS records are kept with transaction IDs, time stamps, amount, and status.

Cookie choices

Cookies help remember your session, language preference, and device state when you return to the lobby.

Login security

When your account signs in, we may record device type, IP region, browser version, and failed password attempts.

Retention period

We keep account and payment records only for operational, dispute, security, and legal needs.

Correction requests

If your phone number, email, or identity details are wrong, contact us from the registered account path.

Privacy questions you may search

Privacy questions usually start when you add a wallet, switch devices, or want to understand why a support agent asks for verification. The answers below focus on how we collect, use, store, and correct data tied to your account. If your question involves a live payment or withdrawal check, contact support first so we can link the privacy request to the right account record.

We collect the account details needed to identify you inside the service, such as username, registered phone number, email address, password record, verification status, device data, and time stamps connected to account creation and later access.

Yes. Wallet payments create records that include transaction ID, amount, status, time, and the account they belong to. We use those records to match deposits, verify withdrawals, resolve disputes, and answer privacy requests.

You can ask for a copy through email or live chat after signing in. We may verify your registered email, phone number, and recent account activity before sharing data, and access is handled where local law permits.

Go to Account > Profile for basic edits, or contact support if the field is locked after verification. We may ask for an account check before changing stored details, especially if payment records are linked.

Cookies keep your session active, remember basic preferences, and help security checks recognise a returning device. If you clear cookies from your mobile browser, you may need to sign in again and confirm account access.

We keep payment and login records for operational, dispute, security, and legal needs. When those reasons no longer apply, we remove the record or separate it from details that directly identify your account.

Start with live chat, WhatsApp, or email using the contact path linked to your registered account. We will explain which records can be deleted, which must be retained, and how the request depends on local law.

Privacy Policy for your account data

Three privacy contact paths

Live chat

WhatsApp support

Email requests

Six ways we handle your data

Account data

Payment records

Cookie choices

Login security

Retention period

Correction requests

Privacy questions you may search

01 What data does ind777 collect when I open an account?

02 Do DANA, OVO, GoPay and QRIS payments affect my privacy record?

03 Can I ask for a copy of my account data?

04 How do I correct a wrong phone number or email address?

05 How does ind777 use cookies on mobile?

06 How long are my payment and login records kept?

07 Who should I contact about deleting my account data?

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